Last updated 6 November 2026
Draft: this text is waiting for legal review, and bracketed details are still to be filled in.
This explains what [TO FILL: legal name], who runs Wick Valley ("we"), collects about you, why, and who sees it. We don't sell your data or show you ads.
We use your data to provide Wick Valley, sign you in, apply your plan's limits, take payment, answer support requests, keep the service secure and meet legal duties. We don't use your data for advertising.
When you use the coach, assistant or tutor, your question goes through our servers to OpenRouter, which passes it to an AI provider. To answer properly it can include your chart, your trades, your notes and what you attach. Don't put anything in a chat that you wouldn't want handled this way.
Your saved chats stay in your browser, not in our database. We keep token and cost figures for each AI request, but not the text of your questions. We may change which AI providers we use.
When you speak to the AI, your browser turns your speech into text using its own speech service, which may send audio to the browser's maker. AI replies read aloud are sent as text to a voice provider through OpenRouter or ElevenLabs.
Only the services that run Wick Valley, and only what each one needs:
We may also share data if the law requires it, or to protect people or the service. If Wick Valley is sold or moved to a company, your data would move with it, and we'd tell you.
These services run in several countries, including outside your own, such as the United States and Singapore. Their protections may differ from those where you live.
We use cookies to keep you signed in, and browser storage for your theme, preferences and saved chats. We don't use advertising or tracking cookies.
We keep your data while your account is open. When it's deleted, your records and community posts are deleted with it, apart from what we must keep for tax or legal reasons, such as payment records. Backups and logs clear over time.
You can edit your profile and records in the app, export your trades, and clear saved chats. Email [TO FILL: contact email] to ask for a copy of your data, a correction, or deletion of your account. Depending on where you live, you may have further rights, including objecting to some uses and complaining to your privacy regulator. In Australia, that's the Office of the Australian Information Commissioner.
Data is encrypted in transit, and database rules keep each user's records separate. No system is perfectly secure, so use a strong password that you don't use anywhere else.
Wick Valley is for people aged 18 or over. If you think a child has given us data, tell us and we'll delete it.
We'll update this page when our practices change, and tell you about significant changes before they apply.
Privacy questions: [TO FILL: contact email]. See also our Terms of Service.